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Accessibility

Last updated: June 6, 2026

Our Commitment to Accessibility

Connecticut Blooms is committed to making this website accessible and usable for as many people as possible, including individuals with disabilities. We want visitors to be able to browse our website, review flowers and gifts, access delivery information, track orders, contact support, and complete purchases with confidence.

We strive to improve the accessibility and usability of this website on an ongoing basis.

Accessibility Standards

Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

Accessibility considerations are incorporated into our design, development, content, and website maintenance practices. We work to identify and address potential barriers as technology, standards, and website features evolve.

Ongoing Efforts

Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:

  • Improving keyboard navigation and screen reader compatibility
  • Supporting readable text, clear page structure, and sufficient color contrast where reasonably possible
  • Reviewing new content, product information, delivery information, and support pages with accessibility in mind
  • Working to support assistive technologies commonly used by website visitors
  • Reviewing forms, checkout-related content, order tracking tools, and support tools for usability where feasible

Because this website is dynamic and may include third-party tools, applications, payment services, order tracking features, support widgets, or other integrations, some content or functionality may not yet be fully accessible.

Third-Party Content and Tools

Some features or content on this website may be provided by third parties, including payment processors, checkout services, embedded tools, order tracking tools, support widgets, apps, or other integrations.

While we encourage accessibility best practices from third-party providers, Connecticut Blooms does not control all third-party content, tools, or platforms and cannot guarantee that every third-party feature will be fully accessible at all times.

Assistance and Feedback

If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting flowers or gifts, accessing delivery information, tracking an order, or finding information, we encourage you to contact us.

We welcome accessibility-related feedback and will make reasonable efforts to address accessibility concerns where feasible.

Contact Us

If you have questions about accessibility or need support using this website, please contact Connecticut Blooms customer support.

Phone support: (860) 200-6522

You may also use the support tools available on this website for order, delivery, product, or accessibility-related questions.

When contacting us about an accessibility issue, please include the following information where possible:

  • The webpage, tool, form, product page, or feature you were trying to access
  • A brief description of the issue you encountered
  • The assistive technology, browser, device, or operating system you were using, if applicable
  • Your contact information if you would like a response from customer support

Alternative Assistance

If you are unable to complete an action on this website due to an accessibility barrier, Connecticut Blooms will make reasonable efforts to assist you through available customer support channels. This may include help with product information, delivery information, order tracking, or general website navigation.

Continuous Improvement

Connecticut Blooms is committed to continually improving the accessibility of this website. We view accessibility as an important part of providing a usable and respectful experience for all visitors.