Your Cart is Empty
Last updated: June 6, 2026
Welcome to Connecticut Blooms. The terms “we,” “us,” and “our” refer to Connecticut Blooms. Connecticut Blooms operates this website, including related information, content, features, tools, products, and services, in order to provide customers with an online shopping, gifting, delivery, and order support experience (the “Services”). connecticutblooms.com is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access, browse, purchase from, or otherwise use the Services.
Please read these Terms of Service carefully. They include important information about your legal rights and cover areas such as product availability, order fulfillment, delivery limitations, warranty disclaimers, and limitations of liability.
By visiting, interacting with, purchasing from, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your applicable jurisdiction, or that you are the age of majority in your jurisdiction and have given consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing this website or purchasing products, you may be asked to provide certain information, including your name, email address, billing information, payment information, shipping or delivery information, recipient information, phone number, and other order-related details. You represent and warrant that all information you provide through the Services is correct, current, and complete, and that you have all rights necessary to provide this information.
You are responsible for maintaining the confidentiality of any account credentials associated with your use of the Services and for all activity that occurs under your account.
Connecticut Blooms offers flowers, gifts, gift baskets, plants, and related products for eligible delivery destinations across Connecticut. Product availability may vary based on seasonality, inventory, product type, recipient ZIP code, order time, delivery date, and fulfillment capacity.
We make reasonable efforts to provide accurate product descriptions, images, prices, and availability information. However, colors, floral varieties, containers, packaging, presentation, gift contents, and product appearance may differ from how they appear on your screen due to device settings, photography, lighting, seasonality, and availability.
Product descriptions, images, prices, availability, delivery eligibility, and contents are subject to change at any time without notice at our discretion.
Because flowers and some gifts are seasonal, perishable, or availability-dependent, substitutions may be made when necessary. When substitutions are made, we aim to maintain the overall style, value, and presentation of the selected product, but exact flowers, colors, containers, packaging, or gift contents are not guaranteed unless expressly stated in writing by Connecticut Blooms.
Product images are representative and may not show the exact final delivered item. Floral arrangements and gifts may vary based on local availability, preparation requirements, delivery timing, and professional judgment.
When you place an order through the Services, you are making an offer to purchase. Connecticut Blooms reserves the right to accept, decline, cancel, or limit any order for any reason at its discretion, including product unavailability, delivery limitations, suspected fraud, incorrect information, pricing errors, or other operational concerns.
Your order is not accepted until Connecticut Blooms confirms acceptance. We must receive and process payment before an order is accepted.
Please review your order carefully before submitting it, including product selection, recipient name, delivery address, recipient phone number, ZIP code, delivery date, gift message, billing information, and any special instructions. Connecticut Blooms may be unable to accommodate changes or cancellation requests after an order is accepted or once preparation, fulfillment, or delivery coordination has begun.
You are responsible for ensuring that recipient information and delivery details are accurate and complete. Connecticut Blooms is not responsible for delays, failed delivery attempts, or other issues caused by incorrect, incomplete, outdated, or inaccessible recipient information.
If you choose to include a gift message, enclosure card, note, or other personalized message with an order, you are responsible for ensuring that the message is accurate, appropriate, and lawful.
We may decline to include, edit, or remove gift messages or instructions that we determine to be unlawful, abusive, threatening, discriminatory, obscene, misleading, or otherwise inappropriate.
Because Connecticut Blooms is a gifting website, the buyer and recipient may be different people. By providing recipient information, you represent that you have the right to provide that information for the purpose of preparing, fulfilling, delivering, and supporting the order.
Prices, discounts, offers, and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices do not include applicable taxes, delivery fees, shipping fees, service fees, handling charges, or other applicable charges.
Orders over $100 may qualify for free delivery where offered by Connecticut Blooms, subject to product eligibility, delivery area, promotion rules, and any applicable checkout conditions. Free delivery eligibility is determined at checkout.
You agree to provide current, complete, and accurate payment and billing information. You authorize Connecticut Blooms, Shopify, payment processors, and related service providers to process charges associated with your order, including product costs, taxes, delivery fees, and other applicable charges.
We reserve the right to correct pricing errors, discount errors, product errors, or checkout errors at any time, including after an order has been submitted. If an order is affected by an error, we may contact you, cancel the order, refund the payment, or request approval of corrected pricing where appropriate.
Connecticut Blooms provides flower and gift delivery to eligible destinations across Connecticut. Delivery availability is determined by the recipient’s ZIP code, selected product, order time, delivery date, and fulfillment capacity.
Qualifying orders placed by 2pm EST may be eligible for next-day delivery service. Next-day delivery availability depends on product eligibility, recipient ZIP code, delivery date, order details, and operational capacity. Available delivery options are shown at checkout.
Delivery dates, delivery windows, routing estimates, delivery status updates, and fulfillment timelines are estimates only and are not guaranteed unless expressly stated otherwise in writing by Connecticut Blooms.
We are not liable for delivery delays, failed delivery attempts, or delivery issues caused by couriers, delivery partners, weather, traffic, road conditions, building access issues, recipient unavailability, incorrect or incomplete delivery information, facility restrictions, hospital or funeral home policies, security desks, customs or regulatory requirements where applicable, force majeure events, or other circumstances outside our reasonable control.
Deliveries to hospitals, funeral homes, care facilities, offices, apartment buildings, gated communities, campuses, and other controlled-access locations may be subject to the rules, receiving hours, security policies, or acceptance procedures of those locations. You are responsible for providing complete delivery instructions and any relevant recipient or facility details.
Exact delivery times are not guaranteed. If a requested delivery date or delivery option becomes unavailable, Connecticut Blooms may contact you to discuss alternatives, including substitution, rescheduling, cancellation, or refund where appropriate.
Flowers and certain related products are perishable. Product freshness, appearance, and lifespan may be affected by handling, transit, weather, temperature, recipient availability, display conditions, and care after delivery.
Once an order has been delivered, the recipient is responsible for proper care, handling, hydration, storage, and display of flowers or perishable items. Connecticut Blooms is not responsible for deterioration caused by improper care, exposure to heat or cold, delayed recipient retrieval, refusal of delivery, or conditions outside our control after delivery.
If you believe there is an issue with a delivered perishable product, please contact customer support promptly and provide your order details and relevant information. Resolution options, if any, are determined at Connecticut Blooms’ discretion based on the circumstances.
Cancellation, change, refund, or replacement requests may be limited once an order has been accepted, prepared, fulfilled, dispatched, or delivered. Because flowers and many gift products may be perishable, seasonal, customized, or time-sensitive, Connecticut Blooms may be unable to accommodate certain requests.
If you need to request a change or cancellation, contact customer support as soon as possible. We do not guarantee that changes or cancellations can be made after an order is submitted.
Refunds, credits, replacements, or other resolutions are provided at Connecticut Blooms’ discretion and may depend on product type, order status, delivery status, customer-provided information, product condition, and applicable law.
Connecticut Blooms does not currently represent this website as offering alcohol or regulated products unless expressly stated on a specific product page or during checkout.
If any restricted product is offered in the future, availability may depend on applicable law, recipient location, product eligibility, age verification requirements, delivery rules, and other restrictions. Connecticut Blooms reserves the right to restrict, refuse, or cancel orders involving regulated products where required or appropriate.
The Services, including trademarks, service marks, trade names, logos, text, product descriptions, images, graphics, photographs, icons, page layouts, design elements, reviews, video, audio, and the selection and arrangement of website content, are owned by Connecticut Blooms, its affiliates, service providers, licensors, or other content owners and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, publish, distribute, display, transmit, create derivative works from, scrape, harvest, or otherwise exploit any part of the Services without prior written permission from Connecticut Blooms or the applicable rights holder.
You may be provided with access to customer tools, order tracking tools, support tools, chat features, payment tools, delivery tools, or other third-party functionality as part of the Services. These tools may be provided by third parties and may be subject to their own terms, policies, and availability limitations.
We do not control all third-party tools and do not guarantee that any optional tool will be uninterrupted, error-free, available, or suitable for your particular purpose.
The Services may contain links, integrations, apps, embedded features, or materials provided by third parties. Connecticut Blooms is not responsible for examining, evaluating, warranting, or controlling third-party websites, tools, services, content, or materials.
If you access third-party websites, tools, or services, you do so at your own risk and should review the applicable third-party terms and privacy policies.
connecticutblooms.com is powered by Shopify, which enables us to provide ecommerce, hosting, checkout, payment, and related Services to you. However, any sales and purchases made through this website are made directly with Connecticut Blooms unless expressly stated otherwise.
Shopify may provide technology, infrastructure, payment, fraud prevention, analytics, and other services that support the operation of this website. Certain personal information may be processed by Shopify in accordance with Shopify’s applicable terms and privacy policies.
Personal information collected through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that personal information may be collected, used, and disclosed as described in our Privacy Policy.
If you submit ideas, suggestions, feedback, reviews, proposals, photographs, comments, plans, or other content to Connecticut Blooms, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise exploit such content in any medium for any lawful purpose, including business, operational, and promotional purposes, unless prohibited by applicable law.
You represent that any feedback or content you submit does not violate the rights of any third party and does not contain unlawful, abusive, defamatory, misleading, obscene, or infringing material.
Occasionally there may be information on or through the Services that contains typographical errors, inaccuracies, or omissions, including errors related to product descriptions, pricing, promotions, offers, availability, delivery options, delivery dates, delivery fees, product contents, or images.
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice, including after an order has been submitted.
You may access and use the Services for lawful purposes only. You may not access or use the Services for unlawful, malicious, infringing, abusive, fraudulent, misleading, or unauthorized purposes.
We reserve the right to suspend, restrict, or terminate access to the Services or cancel orders if we believe these Terms have been violated.
We may terminate this agreement or suspend, restrict, or terminate your access to the Services, or any part of the Services, at our discretion and without notice if we believe you have violated these Terms, applicable law, or our policies, or if continued access may create risk for Connecticut Blooms, customers, recipients, service providers, or others.
The obligations and liabilities incurred before termination shall survive termination where appropriate, including payment obligations, intellectual property obligations, disclaimers, limitations of liability, indemnification, and dispute-related provisions.
The Services and products offered through the Services are provided “as is” and “as available,” except as expressly stated in writing by Connecticut Blooms.
To the fullest extent permitted by applicable law, Connecticut Blooms disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, availability, and error-free performance.
We do not warrant that the Services will be uninterrupted, secure, timely, accurate, complete, or free from errors, viruses, or other harmful components. We do not warrant that product images, colors, descriptions, availability, delivery estimates, or website content will always be accurate, complete, or current.
To the fullest extent permitted by applicable law, Connecticut Blooms and its affiliates, partners, officers, directors, employees, contractors, agents, service providers, vendors, couriers, delivery partners, licensors, and suppliers shall not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages arising from or related to your use of the Services, purchase of products, delivery issues, delays, product substitutions, inability to use the Services, or any products purchased through the Services.
To the fullest extent permitted by applicable law, Connecticut Blooms’ total liability for any claim arising from or relating to the Services or any order shall not exceed the amount paid by you for the specific order giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless Connecticut Blooms, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, vendors, couriers, delivery partners, and suppliers from and against any claims, damages, losses, liabilities, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of the Services, your violation of applicable law, your violation of third-party rights, your submitted content or gift messages, or information you provide for an order or recipient.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.
The failure of Connecticut Blooms to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any policies or operating rules posted by Connecticut Blooms on this website, constitute the entire agreement between you and Connecticut Blooms regarding the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us regarding the Services.
You may not transfer or assign these Terms, or any rights or obligations under these Terms, without our prior written consent. Connecticut Blooms may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.
These Terms shall be governed by the laws of the State of Connecticut and applicable laws of the United States, without regard to conflict of law principles, unless applicable law requires otherwise.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on this website. Changes are effective when posted unless otherwise stated.
Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms of Service. You should review this page periodically for changes.
If you have questions about these Terms of Service, please contact Connecticut Blooms through the Contact Us page on this website or by using the support tools available on this website.
Phone support: (860) 200-6522
